installing secure gateway on xenapp 5 server breaks session reliability

I normally never install a secure gateway on the XenApp box itself, so I don’t know if it’s the same case with other versions of Presentation server.

Anyway, after installing Citrix Secure Gateway on a Xenapp 5 fp2 box, the path to the XTE service was wrong in the registry and in the httpd.conf file.

see http://support.citrix.com/article/CTX118021

entries in eventvwr :

The description for Event ID ( 3299 ) in Source ( Citrix XTE Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The Citrix service named; Citrix XTE Server; reported the following error:
>>>; Syntax error on line 3 of C:/Program Files/Citrix/XTE/conf/httpd.conf:; ; ; ; ; .

and

The description for Event ID ( 3299 ) in Source ( Citrix XTE Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The Citrix service named; Citrix XTE Server; reported the following error:
>>>; ServerRoot must be a valid directory; ; ; ; ; .

 

In my case I had to edit both registry & httpd.conf file.  Didn’t reboot, just started the XTE service.

 

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